FAQs
What do you sell?
We offer ready-made suits, sport coats, tuxedos, and accessories including ties, pocket squares, and socks.
Where do your fabrics come from?
Italy - we produce small batches of ready-to-wear garments using authentic Italian fabrics from respected mills like Reda, Vitale Barberis Canonico, and Drago to name a few.
How do I choose the right size?
We typically suggest going with your true to size garment you already have. Check the size chart on each product page and compare it to a well-fitting garment you already own. If you’re between sizes, contact us for personalized guidance. We are always happy to help.
What is your return and exchange policy?
Exchanges for a different size or store credit are accepted within 10 business days of delivery.
Items must be unworn, unaltered, and returned with original tags and packaging.
Final sale items are not eligible.
Please reference our return policy for more information.
How do I start a return or exchange?
Email support with your order number, the item you’re returning, and whether you want an exchange size or store credit.
Please reference our return policy for more information.
How long does shipping take?
Domestic processing and shipping typically take 3–7 business days.
Times vary by destination and customs.
Do you ship internationally?
No, just United States at the moment.
How should I care for my suit or sport coat?
Follow the care label. Generally, dry clean only for suits and sport coats; spot clean or air out between wears to extend time between cleanings.
Are items limited or restocked?
Many items are small-batch. If something sells out, email us to ask about restocks or similar pieces.
Can I buy for a wedding or large event?
Yes, for multiple pieces or tuxedo needs, contact us with quantities and timeline so we can advise availability and lead time. May be eligible for discount depending upon number of garments.
How can I contact customer service?
Please use the “contact” tab and we will promptly respond within 24hrs.
What can I expect after contacting you?
We acknowledge messages within 24 hours and aim to reply with a helpful, personalized response in that time.
Return policy
What we offer:
Exchanges for a different size or store credit.
Timeframe:
Request an exchange or store credit within 10 business days of delivery.
Condition:
Items must be unworn, unaltered, and returned with original tags and packaging.
How to start:
Email support with your name and order number, the item you’re returning, and whether you want an exchange size or store credit.
Shipping:
Customers are responsible for return shipping unless the item is defective or we shipped the wrong product. We recommend using a trackable service.
Processing:
Once we receive and inspect the item, we’ll confirm your exchange or issue store credit within 5–7 business days.
Final sale items:
Sale items marked “final sale” are not eligible for exchange or credit.
Questions:
If an item is damaged or incorrect, contact us immediately and we’ll make it right.